Annie PocketIncident management: Roles to accelerate teamworkIncidents and outages are inevitable when working as an engineer. Whether it’s a small startup or a large-scale infrastructure, there is…Dec 19, 2021Dec 19, 2021
Annie PocketScratching the Surface of Systems ThinkingWhen dealing with any complicated problem, it’s natural to try and break it down into less complicated problems before blindly trying to…Dec 9, 2020Dec 9, 2020